"What we love to do and why!"
Frequently Asked questions:
| Quality Care is not just our motto; it is the VIP STANDARD. |
- Q. How long will it take to do the job?
A. Normally 1 1/2 to 2 1/2 hours depending on the size of the house.
Q. How long does it take to dry?
A. It usually takes from (1) to (2) hours to dry depending upon the condition and thickness of the carpet,
and ventilation. But you can walk on it as soon as we're done. I wouldn't throw a party or anything but
normal traffic won't hurt it. Just be careful not to slip when going from damp carpet onto a hard surface.
Q. What kind of chemicals do you use?
A. We use the best cleaning products consistent with industry standards and manufacturers
recommendations. Our products are environmentally friendly, and OSHA and EPA compliant.
Q. What furniture do you move?
A. We move things like sofas, tables and chairs. We don't move dressers, beds, china cabinets,
electronics, pianos and such. All we ask is that you remove breakables and knickknacks from the
furniture you want moved.
Q. Will the price change?
A. When you call for an estimate we ask a series of questions which will help detect any conditions
which may involve an extra charge. These charges are standard in the industry. The difference is we let
you know up front what to expect. The choice is still yours.
Q. Do fabric protectors really work?
A. Fabric protectors won't prevent your carpet from getting dirty. Their purpose is to protect your carpet
from permanent stains and prolong the life of the fabric, which they do very well if properly applied.
Q. How do you treat pet stains and odor?
A. Because dogs and cats don't sweat, their urine contains alkaline salts which absorb moisture out of
the air. Thus, pet urine never really dries. It becomes a feeding ground for bacteria which causes odor,
staining and discoloration. Minor conditions can be handled with a combination of germicidal and
enzyme surface treatments, and enzyme injections into the padding. Major conditions usually require
pad replacement and floor treatment in addition to treating the carpet.
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VIP Houston Carpet Cleaning Services
"QUALITY CARPET CLEANERS"......."Makes All The Difference"